The small print, readable
Terms & Privacy
Plain English on purpose. If anything here is unclear, email and ask.
The service
Tayo runs your job search for you. There are three monthly plans. They do the same searching, and differ in how often it runs, what comes with it, and who may buy it.
Student and Three Mornings are the same service at two prices. Both run on Monday, Wednesday and Friday: up to 15 new roles a week, up to 25 held on your board at once, 5 sets of cover letter pointers a week, and full cover letters for any role on your board (up to 20 a day). Student is only available to people at a university or college, and you prove that with your institution's email address (one ending .ac.uk, or an academic address such as .edu, .edu.sg or .ac.ae, which we confirm by emailing a code to it) or with an access code issued to your society, course or careers service. Three Mornings is open to anyone.
Every Morning runs every weekday. Up to 40 new roles a week, up to 100 held on your board, cover letter pointers with no weekly cap, full cover letters (up to 20 a day), interview prep dossiers, mock interviews (up to five a day), the CV builder (up to three builds a day), and email support answered by us.
The prompt packs sold previously are no longer on sale. Anyone who bought one keeps permanent access to it in their library, exactly as before.
The service finds and prepares. You apply. Starting a plan means you agree to what's on this page.
Prices and payment
Student is £19.99 a month. Three Mornings is £29 a month. Every Morning is £79 a month. All three are rolling: they renew automatically every month until you cancel. We want that in plain sight before you pay, not buried at the bottom. It's a subscription, and it keeps going unless you stop it.
Discounts are sometimes offered and are always stated at checkout before you pay. At the time of writing, new Every Morning subscriptions taken during the launch offer are £39.50 a month for the first three months and £79 a month from the fourth; and members of a UK partner society using their society's access code pay £9.99 a month on Student for twelve months and £19.99 a month after that. The society rate is a sterling rate and is offered through UK partner societies only. A discount applies for the period stated and no longer.
You can move between plans whenever you like. A change takes effect from your next invoice, so you are never charged twice for the same month. Moving onto Student still requires the university email or access code described above.
All payments are taken by Stripe. Your card details go to Stripe, never to this site, and we can't see or store them. Prices are shown here in pounds sterling, and those pound figures are the amounts charged. Each plan has its own fixed price in each currency, set by us: the dollar price is not the pound price converted, and no exchange rate is applied to it. Which of the two currencies you are offered is settled at the checkout from where you are, and the checkout page shows the price and the currency before you pay.
The free trial
Three Mornings and Every Morning start with a 7 day free trial. Your card is collected at signup, and you're charged £0 for the whole trial week. The free week is once per person: if you've had one before and come back, your subscription starts straight on the paid plan, and the checkout says so before you pay.
On day 8 the trial converts automatically into whichever plan you chose at signup, at £29 or £79 a month, unless you've cancelled first. That's the bit people miss with free trials, so here it is twice: do nothing, and billing starts on day 8. Cancel at any point during the 7 days and it costs you nothing at all.
Student has no free trial. The searching starts as soon as you subscribe and the first month is charged on the day you sign up. The checkout says so before you pay. Your 14 day cancellation right still applies, and is described below.
Cancelling and refunds
Cancel whenever you like, no questions asked. The quickest way is the Stripe billing portal: open the billing portal (the same place as the Manage billing link in the footer). Enter the email you paid with, Stripe sends you a secure link, and you can cancel in about a minute without going through us. You can also just email hello@tayoplaybooks.com with CANCEL in the subject, and we'll cancel it in Stripe the same working day.
Cancelling takes effect at the end of the period you've already paid for. You keep your dashboard and everything you've paid for until that date, and you're not billed again. No exit fees, no retention hoops.
Refunds and the cooling-off right, stated plainly. When you buy online, UK law gives you 14 days to change your mind. For digital content like the prompt packs, you agree at checkout to get access straight away, and once you download or open the content that 14 day right is waived. That's the legal trade for instant delivery. For the subscription, you tick a box at checkout expressly asking for the service to begin straight away, including during the 14 day period, and acknowledging that this limits the right to cancel. The free week means the first 7 days cost nothing whatever you decide. If you cancel within 14 days of subscribing, after the paid plan has begun, you pay only for the service supplied up to the day you cancel, and anything paid beyond that is refunded.
Model cancellation form. You never have to use this. The billing portal or a one line email does the same job. It is here because a copy must be available to you, and sending it counts as a valid cancellation:
To Tayo Playbooks, by email to the address on this page:
I hereby give notice that I cancel my contract for the supply of the following service: [your plan, for example Every Morning or Three Mornings]
Ordered on: [date]
Name of consumer:
Address of consumer:
Date:
If something is broken, missing or wrongly charged, email us and we'll put it right. Nothing on this page takes away your statutory rights under UK consumer law.
No guarantees
Tayo doesn't guarantee you a job, an interview or any employment outcome. Nobody honest can. What you're paying for is the work: searching the boards, scoring the matches, drafting pointers and prep. You send the applications yourself, and results depend on the market, the employers and you.
Your data
Tayo Playbooks is the data controller for everything on this page. It is run by its founder, trading as Tayo Playbooks, from England. The legal name and postal address are on every invoice and are given on request to hello@tayoplaybooks.com.
If you use the service, here's the full list of what's held about you:
- your account email and, if you gave one, the name you asked to be called
- your job preferences: the roles, places, level, year of study and the rest of the setup form
- your CV text and any CV or cover letter file you upload
- the job matches, cover letter pointers, the cover letters written for you and any edits you save to them, interview prep, mock interview answers and feedback, the CVs the CV builder writes, and CV notes generated for you
- our correspondence, and a record of when you last opened your board
- the IP address and browser your setup was submitted from, kept to spot duplicate and abusive accounts and nothing else
- your payment records: what you bought, when, for how much, and Stripe's reference numbers
Why it's held. To run the service you asked for, which is the contract between us: the searching, scoring and drafting cannot happen without your CV and preferences. Payment records are held because tax law requires it. The IP and browser details are held on our legitimate interest in stopping one person opening several free weeks. Nothing is held for advertising, and nothing is sold, rented or shared with advertisers.
How long it's held. While you use the service, and then:
- your profile, CV, board and preferences are deleted twelve months after you last open your board if you no longer have a live subscription. You can keep a paused account for a year after you stop paying; a year without opening it means you have moved on, and it goes.
- your email is removed from our operational logs after ninety days; the log line stays, you leave it.
- payment records are kept for six years from the transaction, which is what UK tax law requires, then deleted.
- applications to work at Tayo are deleted six months after they arrive.
Deleting it yourself. At the foot of your dashboard there is a Your data section with two buttons: one downloads a copy of everything above as a plain file, the other deletes your account. Deleting cancels any live subscription first so nothing is charged again, then removes your board, your profile, your CV text and file, and your sign-in, and takes your email out of our logs. It cannot be undone. Payment records stay for the six years described above and hold nothing about you beyond your email, the amount and the date. The CV file itself is held in private storage that only your own account can open; once your account is gone nothing can reach it, and the storage provider removes it under its own deletion schedule.
The free CV read on the front page is separate and needs no account. Your file is opened in your own browser and never uploaded. The text is sent once, read once to produce your search plan, then thrown away with the request. Your CV is not stored. What is kept is your email address and the plan itself, so we know who asked and what they were after, and the email is removed from that record after ninety days. If you'd rather we didn't keep even that, email and it's gone.
If you refer someone, a short referral code is stored against your account and theirs, so the credit reaches the right person.
The careers page is for people who want to work at Tayo. It takes an email address and a CV, and nothing else. They are held only to consider you for that, are not shared with anyone, and are deleted after six months or when you ask, whichever comes first.
The employer waitlist takes your organisation, your name, your work email, and, if you give them, your website, sector and the early-career roles you hire for. They are kept only so we can email you when the employer side opens, are not shared with anyone, and are deleted whenever you ask.
Let's chat, the message button on the front page, sends your name, email and message to Tayo so a person can reply. A copy is kept in our records so nothing is lost, and your email address is taken out of that copy after ninety days.
Who else touches it. A few companies help make the service work, named plainly. Stripe processes payments; this site never holds your card details. Base44 hosts the site and the database; it is SOC 2 Type II and ISO 27001 certified, encrypts data at rest and in transit, and its servers are in the United States, so your data leaves the UK under the safeguards in Base44's data processing agreement (the UK addendum to the EU standard contractual clauses). Apify collects job listings from public job boards; it receives search terms and locations only, never your CV or your name. The scoring and drafting use large language models from OpenAI and Anthropic, reached through Base44, which process the relevant text, like your CV and a job description, to produce your matches and pointers, and whose API terms do not use it to train their models. Nobody else receives your data, and no university, employer or society is ever sent it.
Under UK GDPR you have the right to a copy of your data, to have it corrected, to have it deleted, to object to or restrict its use, and to take it elsewhere. The first three are self-serve on your dashboard; for the rest, or for anything at all, email hello@tayoplaybooks.com and it is dealt with within a month, usually the same week. And if you ever think your data has been mishandled, you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
The cookies that log you in and keep your session alive while you move around the site, and nothing else on the pages you browse. There is no tracking on the public pages at all. One exception, and it is worth stating plainly: on the single page you land on after paying, Tayo tells Google Ads and Reddit that a signup happened, so it knows which advert brought you. That fires once, on that page only, and it carries the plan you chose and nothing about you. No advertising cookies follow you around the rest of the internet from here.
Changes to these terms
If anything on this page changes, the updated version is posted here and the Last updated date at the bottom moves with it. That date is your quick check for whether anything is new since you last read it. Changes that matter, like the subscription price, will be made obvious, not buried.
Contact and governing law
For questions, cancellations, refunds, data requests or anything else: hello@tayoplaybooks.com. One inbox, read by the person who built this.
These terms are governed by the law of England and Wales, and any dispute belongs to the courts of England and Wales. In practice, email first. Nearly everything gets sorted that way.
Last updated: 4 November 2026